Consumer Reports: Buyers Are Having Issues With the Hyundai Elantra

by Gabrielle DeSantis

Consumer Reports is reporting that owners are having issues with cars that buyers recently purchased. Some impacted vehicles include the 2019, 2020, and 2021 Hyundai Elantra. If your Elantra has been having issues while driving, keep reading to find out how to fix the issue.

Is the Hyundai Elantra a good vehicle?

Consumer Reports says the 2021 Hyundai Elantra is giving owners issues already | VCG/VCG via Getty Images

The 2021 Hyundai Elantra is an affordable compact car that received a good overall score from Consumer Reports. It received an overall score of 74 out of 100. On the list of compact cars, the Elantra came in sixth of 14 cars. However, when testing the vehicle, some issues popped up. The engineers at CR found the pedestrian detection system was a bit quirky.

The automatic emergency braking (AEB) system successfully stopped the Elantra from hitting the test dummy, but the engine stalled. This means the driver had to shift into a different gear and turn the engine back on.

When Consumer Reports contacted Hyundai, it sounded as if this problem had not been an issue yet. Hyundai soon issued a Technical Service Bulletin (TSB) to help dealers fix the issue. This would assist dealerships in fixing cars that had already been sold, such as the 2019-2021 models. You can call the National Highway Traffic Safety Administration (NHTSA) Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153) or go to www.safercar.gov. The campaign reference number is 21V301000.

Omar Rivera, the director of quality and service engineering at Hyundai, noted that the company fixed the problem by updating the software. If your Elantra is having issues, give your local dealership a call. The dealership should be able to update the software and fix the issue free of charge.

Do the critics agree about the Hyundai Elantra?

Edmunds still gave the 2021 Elantra a 7.7 out of 10 for the expert score. The company noted that the Elantra came with many standard and optional features available. The cabin was roomy, and the fuel economy was fairly solid. The hybrid version of the Elantra even has an EPA-estimated fuel economy of 50 mpg.

When looking closer into the score from Consumer Reports, the Elantra still scored fairly well. The predicted reliability and owner satisfaction both came in at a three out of five.

“The car proved capable and secure when taken to the limits, both on our road-course test track and through our avoidance maneuver exercise, which simulates swerving suddenly to avoid a vehicle or obstacle on the road.”

Consumer Reports

Long story short, you can fix the Elantra if thee vehicle is not driving as well as it should. It should be a reliable car once the issue is fixed, and critics seemed to agree about that.

Are there any more recalls on the Elantra?

This recall impacted 125,840 vehicles, including the 2019-2020 Elantra, 2019-2021 Kona, and Veloster. There is also a recall for the Elantra related to the suspension and wheels. You should check the recalls on any 2019, 2020, or 2021 listed vehicles while you are at it.

However, Consumer Reports gave the 2020 Hyundai Elantra a reliability score of five out of five. The owner satisfaction score was three out of five. The Insurance Institute for Highway Safety (IIHS) gave most crash ratings a score of “good.” The NHTSA gave the overall side-crash rating for the driver-side a score of five stars. Many of the other crash ratings were a four.

Some of the standard safety features included automatic emergency braking mentioned before, lane departure warning, and lane-keeping assist. If you are in the market for a used vehicle, the Elantra is still a good choice.

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