Tom Kline is the Founder and Lead Consultant of Better Vantage Point and AlwaysDoBetter.com, leveraging his 30+ years of experience as a former franchise dealership owner to help dealerships navigate complex challenges. He specializes in risk mitigation, compliance, and dispute resolution, providing tailored solutions for both publicly-held and private dealerships. In a recent conversation with […]
Ariel Lee is a LinkedIn expert and financial advisor who helps demystify the strategic planning process for her clients. With her zero-judgment approach and practical solutions, she enables clients to achieve their long-term financial goals, especially during times of transition. Additionally, Ariel’s unique expertise in LinkedIn enables individuals to advance their careers and develop professional […]
The parts department is an integral component of any dealership, ensuring customer satisfaction and keeping vehicles on the road. Unfortunately, many parts departments struggle with communication issues that can result in customer frustration, lost sales, and reduced efficiency. In this blog post, we’ll delve into the significance of effective communication within dealership parts departments and […]
In this episode, our panel of automotive Business Development Center (BDC) experts gathers to discuss their upcoming session “If you got a problem, Yo, I’ll solve it” at the Digital Dealer Conference on May 1-3, 2023, at the Tampa Convention Center in Tampa, Florida. They share insights on BDC best practices, strategies, and challenges, and […]