Paul Daly & Kyle Mountsier: How Dealership Professionals Shape Communities and Lives

https://youtube.com/watch?v=x-nKoBr1x18

Paul Daly is the founder and CEO of ASOTU: Automotive State of the Union, the only Dealer-owned media publisher in the Automotive Industry. He created it in response to the chaos and fear of the COVID shutdown in early 2020 with the founding belief that “When Dealers Band Together, No Crisis Can Win.” Kyle Mountsier then joined the vision in 2021, emphasizing the belief that a focused community can truly shift the culture and perception of the retail automotive industry.

In this episode of the Parts Girl Podcast, Kaylee Felio sits down with special guests Kyle Mountsier and Paul Daly. Together, they delve into their shared passion for the auto industry and their efforts to change its perception. They also discuss their collaboration, upcoming events, and their belief in the power of community and engagement within the industry.

Event Organization and Consistency

The episode kicks off with a lively discussion about an event they organized, where they made sure all the booths had a consistent look without extravagant decorations, creating a cost-efficient and user-friendly experience for both large and small companies.

Humorous Parts Picking Experience

The conversation then takes a humorous turn as they recount their experience of picking parts based on a list provided by a parts manager. The process proves challenging and time-consuming, leading to a hilarious but memorable experience.

Showcasing the Auto Industry’s People

Throughout the episode, Kyle and Paul Daly stress the importance of showcasing the people who work in different roles within the automotive industry, such as parts departments, technicians, and salespeople. They aim to challenge negative stereotypes and highlight the passion and sense of community that exists within these establishments. Their collaboration includes organizing events, providing insights, and even creating a TV series called “More Than Cars”, which tells inspiring stories of real people in dealerships who have made a difference in their communities.

Upcoming Event: ASOTU CON

This discussion leads to their upcoming event, ASOTU CON, where they plan to continue sharing the thoughts and expertise of industry leaders, creating an engaging platform for industry professionals worldwide.

Join Kaylee, Kyle, and Paul in this inspiring and entertaining episode as they work towards elevating the auto industry’s culture and changing its perception, one story at a time.

Don’t miss the opportunity to be part of this collaborative event. Get your tickets at www.asotucon.com/tickets.

Mark your calendars:

? September 25-27, 2023

? Baltimore, MD

This episode wouldn’t be possible without the hard work of our team and is powered by PartsEdge: Revolutionizing dealership parts inventory profitability, PartsEdge offers proven strategies that can boost parts sales by an impressive 20%, all while reducing idle inventory. If you’re looking to optimize your parts management, visit www.partsedge.com.

Exclusive Sponsor – Fixed Ops Marketing: Elevate your profitability with Fixed Ops Marketing, a comprehensive marketing solution specializing in viral video marketing and full-service support for service departments. Their services encompass SEO, dealer-branded video content, automation, and social media marketing. Discover how Fixed Ops Marketing can enhance your business today:
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Takeaways

  1. Foster a strong community.
  2. Challenge negative stereotypes.
  3. Embrace the power of collaboration.

Quote

“Love people more than you love cars.” –Kyle Mountsier

“What we’ve done is really curated an environment and experience throughout the whole event.” –Paul Daly

Connect

Paul Daly

LinkedIn: www.linkedin.com/in/pauljdaly

Kyle Mountsier

LinkedIn: www.linkedin.com/in/kylemountsier

Websites: 

www.morethancars.tv

www.asotucon.com

www.asotu.com

Kaylee Felio

LinkedIn: www.linkedin.com/in/gotopartsgirl

Website: www.partsedge.com

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Transforming your parts department

In the ever-evolving landscape of the automotive and manufacturing industries, the efficiency and effectiveness of a parts department play a crucial role in overall business success. From optimizing inventory management to embracing technological advancements, transforming your parts department can result in increased productivity, increased profits, reduced costs, and improved customer satisfaction. Today, we’ll delve into actionable strategies and insights to help you revamp your parts department for maximum impact. 

Assessing the current state 

Before initiating any transformation, a thorough assessment of your current parts department is essential. Identify pain points, bottlenecks, and areas of improvement. Evaluate inventory levels, order processing times, and customer feedback to gain a clear picture of what needs to change. 

Streamlining inventory management 

Effective inventory management is at the core of a successful parts department. Implement predictive analytics to optimize stock levels while increasing the number of sources in your DMS to improve granular control. By reducing overstock and stockouts, you can improve cash flow and customer satisfaction. 

Embracing technology 

Technology can revolutionize parts department success. Explore DMS providers, customer relationship management (CRM) systems, and Enterprise Resource Planning (ERP) solutions to automate tasks, streamline communication, and enhance decision-making. Your parts inventory is the second largest investment your dealership makes behind car inventory, so it’s important to consider giving it more support for success. PartsEdge helps parts managers increase inventory accuracy, responsiveness, and efficiency, saving thousands of dollars and hours each month. 

Training and development

Invest in regular training and support for your parts department staff. Equipping them with the necessary skills to handle advanced technology, improve customer interactions, and effectively manage inventory ensures your team is prepared for industry changes. 

Enhancing the customer experience

 A satisfied customer base is vital for sustained growth. Develop customer-centric processes such as efficient order tracking, hassle-free returns, and personalized recommendations. A seamless experience will foster customer loyalty and positive word-of-mouth. 

Data-driven decision making 

Leverage data analytics to make informed decisions. Monitor key performance indicators (KPIs) such as inventory turnover, order fulfillment rates, and lead times. Data insights will guide your department’s ongoing improvements. 

Collaboration across departments 

A cohesive approach involving various departments can lead to holistic transformations. Look for ways to collaborate across your dealership to align strategies and ensure smooth operations throughout. 

Continuous improvement culture 

Transformation is an ongoing process. Encourage a culture of continuous improvement where employees are empowered to identify and address inefficiencies. Regularly review processes and strategies to adapt to changing industry trends. 

A well-organized and efficient parts department is a cornerstone of success in dealerships. By implementing the strategies outlined in this guide, you can embark on a journey of transformation that optimizes inventory, embraces technology, empowers your workforce, and enhances the overall customer experience. Remember, the path to a thriving parts department involves a commitment to continuous improvement and adaptation to industry changes. Progress over perfection will get you far. With these steps, your struggling department can become a powerhouse of efficiency and productivity.

By partnering with PartsEdge, you can take your inventory health to the next level without added work for your parts manager. Our team of parts experts is available full-time to answer any inventory questions and our clients get free access to all PartsEdge workshops and seminars. With an average 20% reduction in total inventory, enhanced ROI, and increased parts sales, PartsEdge’s results speak for themselves. If you’re ready to empower your parts department for success, reach out to us today.

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Ron Marvo: What Does Boxing Jake Paul Have to Do With Business

https://youtube.com/watch?v=41bxIEOgvGM

Ron Marvo is a Business Development Expert at Sandy Cerami & Associates. He is serving clients large and small, corporate, and individual to help them gain clarity and insight in order to create a pathway to recruiting top talent, enhanced culture, stronger employee retention, and record-breaking profitability.

Merging Boxing and Business

In this episode, I’m joined by Ron Marvo, a former Golden Glove state champion and certified boxing coach. Ron carries his boxing knowledge and mindset into the automotive industry, providing business development training and recruiting services for B2B and B2C sellers.

A Boxing Mindset for Authentic Business

Ron brings his boxing mindset of focus, discipline, and determination into his work, emphasizing the importance of authenticity and genuine communication. He believes that building trust with clients is the key to success, and he stresses the significance of showing a genuine interest in their needs.

Nurturing Relationships Beyond Sales

But Ron isn’t just passionate about boxing and sales – he’s also a strong advocate for building relationships and nurturing long-term connections. In his upcoming virtual academy, the Seven Pillars of Killer Business Development, he aims to guide selling professionals towards becoming trusted advisors in the marketplace.

Challenges of Celebrity Boxers: A Thought-Provoking Perspective

One thought-provoking topic Ron also discusses in this episode is the rise of YouTube celebrities like Jake Paul entering the boxing world. While these influencers have successfully branded themselves and attracted attention, Ron raises concerns about the impact on professional boxers who have dedicated years to their craft.

Insights from Ron’s Journey: Crafting a Personal Brand

Throughout the conversation, Ron shares stories from his own journey, including how his father’s advice and his own experiences in the ring shaped his mindset. He also offers valuable insights on creating a personal brand, leveraging social media, and understanding client needs.

Tune In and Discover: Applying Boxing Principles to the Automotive Industry

Tune in to the Parts Girl Podcast and hear how boxing principles can be applied to the automotive industry. Join us as we explore the importance of authenticity, building trust, and winning in sales.

Takeaways

  1. Authenticity is key.
  2. Build relationships over transactions.
  3. Create your personal brand.

Join Innovative Leaders For The Ultimate Business Growth Experience:

www.jandlmarketing.com/business-bourbon-cigars

Business, Bourbon & Cigars 6

September 12th – September 14th

Louisville, KY

Quote

“Just be your genuine, authentic self. Don’t be anybody else, and just say things the way you say it.” –Ron Marvo

Connect

Ron Marvo

LinkedIn: www.linkedin.com/in/ronmarvo

Website: www.sandycerami.com

Kaylee Felio

LinkedIn: www.linkedin.com/in/gotopartsgirl

Website: www.partsedge.com

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Angela Willoughby: Avoiding Vendor Partnership Pitfalls

https://youtube.com/watch?v=PjBeMlSbUq0

Angela Willoughby is a Fixed Operations Analyst at Foundation Automotive Corp, a company providing modern automotive solutions across North America. She has over 15 years leading teams to success through outstanding leadership, training, coaching, teamwork and positive attitude.

In the competitive world of automotive sales and service, maximizing dealership performance is crucial for success. In this Summer Camp Series episode of the Parts Girl Podcast, Kaylee Felio sat down with industry expert Angela Willoughby to delve into the key strategies and insights necessary to achieve outstanding results.

Building Strong Relationships for Success

Angela Willoughby stresses that forging ties with the right store leaders and understanding key metrics are foundational for success. Additionally, she underscores the need to grasp application ROI and to cultivate positive vendor relationships.

The Power of Application Utilization

Application usage is crucial for optimal dealership performance. Angela points out the importance of aiming for an 80-85% utilization rate and the value of consistent communication with vendors for best results.

Data Sorting: A Lego Analogy

Angela reveals her affinity for organization and Legos, drawing a unique comparison between puzzle assembly and data parsing. This highlights the significance of a systematic approach to data analysis.

Embracing Adaptability in Automotive

As the automotive world transforms, Angela underscores the importance of adaptability and integrating new tools. She champions team collaboration and alignment for successful adaptation.

Continuous Improvement and Learning

Angela’s concluding thoughts center on the need for continuous growth, whether through seeking new vendor insights or staying open to change, emphasizing that every dealership has potential for betterment.

Takeaways

  1. Understand reporting and performance metrics.
  2. Maximize your application utilization to achieve optimal results.
  3. Embrace adaptability in the ever-evolving automotive industry.

Quote

“The number one thing to be successful in the automotive industry is adaptability.” –Angela Willoughby

Connect

Angela Willoughby

LinkedIn: www.linkedin.com/in/angela-willoughby-73795ba0

Website: www.foundationauto.com

Phone: 713-320-9436

Kaylee Felio

LinkedIn: www.linkedin.com/in/gotopartsgirl

Website: www.partsedge.com

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