Allasandra Marini is the Assistant Parts Manager at Heister Auto Group, where she excels in parts management and customer service–contributing significantly to the efficiency and effectiveness of the company’s operations. In today’s competitive automotive industry, the need for effective leadership and continuous self-improvement has become more crucial than ever. In this conversation with Allasandra Marini, […]
Peter Smith is the Founder and Managing Partner of The Lion Partnership, a firm specializing in automotive dealership consultancy. With over forty years of experience in the automotive industry, he focuses on strategies to improve dealership operations and customer and employee engagement. Peter shares his career highlights, innovative approaches, challenges, and emphasized the importance of […]
The rise of e-commerce has become a transformative force in the automotive industry, reshaping the way businesses operate and customers shop for cars and parts. As Parts Managers navigate this new terrain, the integration of e-commerce is no longer a luxury but a necessity. In this guide, we explore the impact of e-commerce on fixed […]
Todd Katcher is the Managing Partner at Digital Dealership System, specializing in advancing automotive retail technology through innovative digital signage solutions. His expertise focuses on enhancing dealership customer experiences and operational efficiency. Kaylee Felio and Todd Katcher discuss the transformative impact of dealership technology on motivating and managing dealership teams. Digital Dealership System is at […]