Austin Conroy is the Regional Fixed Operations Director for Rohrman Automotive Group, overseeing a wide network of dealerships across multiple states. With over seven years at the company, starting from the sales floor and escalating to his current leadership role, Austin Conroy has demonstrated exceptional adaptability and understanding of various facets of the automotive industry. […]
David Long is the founder of Pandemic of Positivity, and is the Executive General Manager at Hansel Auto Group. With over 30 years experience in the automotive industry, he has held roles from General Manager to Vice President of Operations. David also hosts the All Things Used Cars Podcast and is an esteemed public speaker, […]
Featuring Jeff Denis, Parts Manager Marcotte In the world of Fixed Operations, efficiency and reliability stand as pillars of success. Marcotte Ford’s Parts Department, under the management of Jeff Denis, Parts Manager, showcases a prime example of achieving operational excellence and efficiency. This success story is bolstered by the partnership with PartsEdge, a testament to […]
Ted Ings is the Founder and President of Fixed Ops Roundtable® and Center for Performance Improvement®. With over 42 years in the automotive industry, he has pioneered innovative training solutions, significantly enhancing client success in customer satisfaction and operational efficiency. In today’s episode, we flashed back to a previous episode where Ted Ings and I […]